Ted and the Taxa Cricket were fantastic, this was my first time using the service and while there were pain points with Outdoorsy in general, Ted was fantastic every step of the way, and the Taxa Cricket was a wonderful trailer for our four days at the beach. If you don’t already have trailer wiring for your vehicle go to Curtis trailers, and allow three weeks for an appointment, they’ll do a much better job than my personal experience with U-Haul. Also you’ll need a 7 pin RV connector, versus a basic 4 pin trailer connector, and you might need a brake booster. The trailer slept myself, my partner, and our eight and four-year-old in perfect comfort, although when it was just me and the kids I have a lot more room to stretch out on the bottom bunk. If you rent this trailer and go to a state park be prepared to talk to people because it’s still a fairly new item in the marketplace, people have questions, or they’re looking at one, etc. etc. I let more than one person look inside just so they could get a feel how the cricket looks when stuff is spread out everywhere.Everything after this is a review of the Outdoorsy service and does not reflect on Ted or on his vehicle.
When renting the trailer, your credit card company will suspect fraud, so rent the trailer early in the day so you have time to call and verify the charge. Outdoorsy was rubbish when trying to clear this up.
Save the pickup address under a contact you create in your phone, it’s difficult find in any of the emails that outdoorsy sends.
Outdoorsy encourages RV owners to solicit renters to choose their coach as an alternative. The email came out of left field and while I ignored it, I found it off putting.
Lastly Outdoorsy will email you on your second to last day of the rental suggesting that you take photos of the renter vehicle in the event you need to file a claim.
9 Photos submitted by Kirk O.