9 reviews

(4.8)

Tony C.

5July 2024

Tom B.

3November 2023

Loved the trailer and the setup service. Josh is a very nice guy. Very comfortable stay. However, the generator which we paid extra for never worked and my refund request has been ignored. We are also being asked to pay for repairs for a shock absorber that did not work and a shelf edge that fell off and that I nailed back in place. Ruined what was a good trip.

Joshua Sabrina’s answer

I bought a brand new generator for their vacation. It gave me issues out of the box as I went to return it. I gave them a refund for the generator. Although they broke a shock and ripped a shelf off the wall and tried nailing it back together and did a very poor job. The cost of the shelf and the shock went way over the cost of the $80 generator fee. I could have charged him more on this issue. Instead I asked him to break even and we will just charge $80 for the broken items. I’m not sure how you rent someone’s stuff, break it, then complain about it. I do not want your business if you act this way. Thank you

Richie B.

5October 2023

Excellent experience. Hosts are very helpful. Trailer is perfect. Highly recommend. Will gladly rent again.

Katherine S.

5September 2023

Kristen S.

5July 2023

Amazing experience. Joshua was easy to communicate with and made the entire process simple. The trailer was exactly what we needed and we felt at home.

Lori R.

5June 2023

Loved the trailer super cozy ! Delivery was perfect on-time even early ! The Criss family are great hosts will be renting again!

Mark M.

5May 2023

We had a great trip thanks to the Criss family! Thanks again!

Sharon M.

5April 2023

Excellent experience with Joshua and Sabrina! Top notch customer service, amenities and loved the trailer.
Thank you so much!

1 Photo submitted by Sharon M.