Reviews

16 reviews

(4.8)

David J.

5August 2024

Enjoyed our RV rental. The description of the unit was thorough and accurate and we were well trained on how to operate the RV.

Adrianne M.

5June 2024

Chris was an absolute gem! He was very understanding and accommodating of our late arrival. He thoroughly explained all elements of the RV and was readily available for any issues. We had a wonderful trip and appreciated all of the thoughtful amenities and extras that were provided. Thank you, Chris!

Barry C.

5January 2023

Chris did an excellent job preparing for our rental and explaining all the RV features. He went out of his way to be accommodating during a difficult and busy time of year. The RV was well equipped and everything functioned as it should. It was also surprisingly easy to drive and good on fuel. We will most likely be renting this vehicle again.

1 Photo submitted by Barry C.

Yashesh S.

5August 2022

Cliff did a great and thorough job going over the camper. Worked out great for our short camping trip, was stocked well with equipment - outdoor rug, chairs/table, grill, and plenty of kitchen equipment.

tammy S.

5August 2021

We had a great time and the RV was great. The owner Chris even was willing to stay at the Grand Rapids Airport drop off point until our delayed flight arrived at 1AM in the morning! I highly recommend him and his RV. Thanks Chris.

Andrea S.

5June 2021

The RV was perfect for our adventure, well maintained so no mechanical mishaps, the ride was so comfortable and all the amenities were updated for a wonderful trip. I live this site, its notifactions so convenient & the ease of commincating with the owners took all the anxiety out of the reservation. I plan to do plan another trip because of my wonderful experience. Keep up the good work!

1 Photo submitted by Andrea S.

Shawn T.

5October 2020

Great Trip & Great RV! Owner made sure all of our needs were taken care of. Family of 3 extremely comfortable in the RV. High class owner and experience.

Ken B.

5August 2020

Great trip with "iRV". Chris was very professional and thorough in going through things on the RV. He responded instantly on a couple of questions we had on the road. He has even taken the time to document all of the things that customers have questions on which we referred to several times.

Gary M.

5July 2020

Chris did a very thorough pre-departure briefing. iRV behaved well during the trip. The A/C was completely adequate for our sunny beach weekend -- the star of the show.

Dana H.

2July 2020

Very unfortunate experience with Chris D. The RV was not clean when we arrived for pick-up (urine on the toilet seat, items stuck behind the slider wall, stove unclean). When we pushed the slider button, a piece of trim snapped because there was an item stuck behind, this was out of our control. We were charged $75 for the trim and also charged $50 for inside cleaning when it wasn't clean to begin with. In addition, stove was mentioned as not being clean but we never used the stove. I also washed all of the coffee cups so unclear what this is about. We are willing to pay the late fee and empty, but would like to dispute the clean and trim repair fee.

Chris D’s answer

Dana and her husband rented iRV for eight nights. Despite the Renter complaints, Outdoorsy's Dispute Resolution ultimately sided with us, not with the Renter.Clean Interior: Prior to their pickup, we thoroughly cleaned every surface of the RV and have pictures. They signed that the
interior was clean and noted no issues with the cleanliness of the interior. They left the coffee filter with coffee in the coffee
maker. The pot was dirty. The coffee mugs had coffee on the outside and were in the drawer with all the other kitchenware.
As such, we had to clean every drawer, cupboard, and contents. The stove likely had coffee in it from the counter, as the 'drip'
appears to come from the top of the stove cover. We have pictures of all of this.Trim Repair: The air freshener was in the bathroom. At some point, it fell (remember, iRV is top-heavy and wobbles, which
we discussed when they were leaving our wobbly driveway) and ruined the trim when they opened the slideout. During the
orientation, when they opened the slideout, we very distinctly said (with Dana on one side and her spouse on the other), "Be
sure to watch and remove any items between the slideout and the wall, as items will get stuck and break something." I even
showed (and noted) the damage to the driver side trim because of something getting stuck between slideout and wall. I also
let them both know that items will move, which is why they needed to check that everything is secure...along with checks
before opening/closing the slideout, departing their camp site, etc.

Michael A.

5May 2020

Great communication

John B.

5September 2019

Chris and Traci were great to work with and we had a wonderful week with their RV. Our third Outdoorsy rental, this was the best. After resolving a minor electrical issue the first day the RV was great--perfect size for driving and plenty of room inside. Lot's of extras thrown in too. A wonderful way to tour Michigan!

2 Photos submitted by John B.

Neal K.

5September 2019

Great overall experience! Chris was very accommodating with both pick-up & delivery, and also scheduled a time prior to walk thru the RV and explain the set-up and features. The camper was great, clean, and everything worked well. Was a great solution for our daughter, who's 2.5 & 4 month old were super comfortable. Camper slept 4, daughter & husband on the pull-out with the inflatable mattress, granddaughter on the back bed, and grandson in a pack & play in between. a little cramped, but better than the kids packed in a tent. Fridge came in handy, lots of food to keep cold. Camper drove nice. Overall a very good ex[experience!

1 Photo submitted by Neal K.

Amy A.

5August 2019

Chris was super helpful. It was our first time using outdoorsy and he made it simple, even though we had some validation issues at first, he helped us through and we had an amazing trip. The iRV was clean, comfortable and all of my friends were amazed at how much space we had. Would definitely suggest this rental to anyone. Thanks for all the help and the amazing trip!

1 Photo submitted by Amy A.

Andrea G.

5April 2019

We had a great time and enjoyed the vehicle for our trip! Chris was great to work with and he was very thorough when showing us how to operate everything. So many amenities included with the vehicle too!

Tim W.

5July 2018

Great experience with Chris. Excellent relationship, and always responds in a timely manner !