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We love to help.

What is Outdoorsy’s Smart Match? What benefits do I receive?

Smart Match is, short and simple, a sales lead generator. In the Host Dashboard > Listings > Smart Match ), Outdoorsy connects you with guests searching for a similar RV in your area, but have not yet found one. Smart Match looks at a guest’s initial RV rental request (be that a Class A, Class B, Class C, travel trailer, campervan, etc.) and matches their trip dates with hosts who have similar, available options in their search area. The goal: To connect guests with an RV that fits their needs—fast.

Smart Match is enabled on your listing by default, as it helps new Hosts gain their first few bookings to build up reviews when you’re just getting started on Outdoorsy. You’ll receive a quick summary of a prospective guest’s trip, and from there you can either send a quote or message. Be sure to introduce yourself to the guest and explain why your rig is a great fit for their trip.

Sometimes you’ll get matches that might not make a lot of sense for you. You can either choose “not interested” or you can message the potential guest and see if they might be a good fit for your rig. Not every guest knows what they want, and Smart Match gives you an opportunity to snag a sale.

We know from our data that Smart Match is a great source of revenue, even though there’s occasionally some “mis-matches” between rigs and guests. You can always toggle this feature off in your dashboard if you don’t want to receive any matches, but we encourage all hosts to utilize these leads to help their business. Think of it as all the leads with none of the marketing work!

Note: Not replying to an Smart Match will never hurt your response rate. Smart Match was formerly known as INSTAmatch.